SERVICE

Sales Support

Service Areas

Sales support is the key to any company resource that directly supports the success of the sales team. In sales support service, our job is centered around providing the best possible service and support to get the most sales for your company.

Follow Up Support

At MULIVESTINDO, our sales services to the clients go way beyond the initial meeting and final agreement. We are committed to keep in touch with our clients and meet their needs after the deal is closed. With this type of service, we aim to tie any loose ends and make sure all the clients’ needs are fulfilled.

  1. Follow up Meeting
    In this service, we offer follow-up meetings to our clients who require more time to learn about the products that are being discussed between them and the partners. We will arrange the meetings between both parties and act as intermediary to make sure everything goes well.
  2. Follow up Quotation
    In this service, we offer the chance for our clients to get more clarity on the products they are keen to purchase. These details include: price of the product, specifications of the product, and terms of payment.
  3. Follow up Inquiries
    In most cases, one meeting is not enough for our clients to fully understand the product being offered and make a decision. Therefore, we are always open to receive further inquiries regarding the products which in turn will help the clients make a decision.
  4. Follow up Ongoing Deals
    In this service, we will track the deal between our clients and the potential partners. From the initial meeting, deal agreement, until the products are delivered safely to the buyer.

Sales Agent

For foreign companies, selling their products in a new country could prove to be difficult. They would have to establish an office in the new location, hire new sales agents, etc. At MULTIVESTINDO, we offer sales agency services with highly qualified salesperson, with exceptional knowledge of the Indonesian market, extensive network across all sectors that strive to meet the needs and targets of our clients.

Sales Agent Service Procedures at MULTIVESTINDO :

  1. Initial Service Request
    Receive client’s request for using the service, finalizing the terms and signing the contract between the Business partner and MULTIVESTINDO
  2. Recruit Salesperson
    In this service, we offer the chance for our clients to get more clarity on the products they are keen to purchase. These details include: price of the product, specifications of the product, and terms of payment.
  3. Study Client’s Product Specifications and Expectations
    MULTIVESTINDO will then select the salesperson who will assist as sales agent on behalf of the client.
  4. Research
    Gather information about the client’s product, its specification, and sales expectation.
  5. Meeting Potential Buyers
    Introduction to the buyer about the products being sold. Explain the strengths and competitive advantage of the products. Elaborate the entire sales process until the deal is closed.
  6. Follow Up
    Make further contact with buyers to confirm their interest in making the deal.
  7. Negotiation
    Should the buyers agree to make the purchase, MULTIVESTINDO salesperson will negotiate the fees and technicalities like shipping fee etc. with the buyers. Provide the support to check the shipping docs in order to make sure there are no mistakes and precisely made as per the order shipment
  8. Finalization
    Iron out the rest of the agreement, make sure the products are good to go and ultimately delivered safely and on time to the buyers.

Salesforce Outsource

MULTIVESTINDO outsource Salesforce delivers solution-driven Salesforce Consultation with hassle-free resource planning and Steady adoption assistance. Outsourcing Salesforce administration reduces cost and protects you from turnover.

MULTIVESTINDO


MULTIVESTINDO is one of the largest practices in the country, being an investment partner for multinational companies, joint ventures and domestic companies operating in various business sectors.

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